TCG Places Head of Employee & Labor Relations, North America at H&M

NEW YORK, NY – H&M, a fashion brand offering the latest styles and inspiration at affordable prices, has placed Qiana Watson as their new Head of Employee & Labor Relations, North America. Managing Director, Nat Schiffer and Recruiting Manager, Morgan Booker, led and placed the critical HR search.

“My 13 year old daughter was so proud that we were afforded the opportunity to partner with H&M for this Head of Employee Relations for America search. This brought a smile to my face,” said Nat Schiffer. “In all seriousness, H&M came to The Christopher Group with a very specific idea of what this role would look like from a chemistry and competency perspective. Additionally H&M very infrequently looks to the outside for its talent. I couldn’t be more proud of my partner, Morgan Booker, for exceeding their expectations every step of the way. Qiana Watson’s legal background, E.R. experience, and balanced personality should serve H&M well for years to come. It was an honor and a pleasure to partner with H&M, Chris Mikulski, and Jenny Willis, thank you!”

“You were both a pleasure to work with and overall it was a great experience partnering with TCG,” said Chris Mikulski, Head of HR, Americas at H&M.  “I will certainly keep you in mind for our future HR search needs.  We are looking very forward to welcoming Qiana soon!”

Qiana will be responsible for the oversight of the company employee relations and labor relations strategy in North America. Watson will also develop and execute HR policies and procedures and oversee all employment law-related cases.  

Qiana is an HR executive and attorney with a 15-year proven track record of building positive relationships to foster employee relations, engagement, organizational planning, policy development, and compliance, in furtherance of institutional strategic goals. 

About H&M 

H&M is a fashion brand, offering the latest styles and inspiration for all — always. Customers will find everything from fashion pieces and unique designer collaborations to affordable wardrobe essentials, complete-the-look accessories and motivational workout wear. All seasons, all styles, all welcome! But H&M is more than just fashion. With price, quality and sustainability deeply rooted in its DNA, H&M is not only a possibility for everyone to explore their personal style, but it also offers a chance to create a more sustainable fashion future. Visit for more information or follow @HM for daily inspiration.

About The Christopher Group

Through its award-winning, customized HR solutions, The Christopher Group (TCG) delivers critical human capital solutions in the area of executive HR searchinterim HR leadersHR consulting, and bench building. Since 1998, TCG has served clients across all industries, locations, company sizes, and verticals. Staffed by former HR professionals and highly trained search practitioners who have sat in the job, TCG has been named one of the Fastest-Growing and Best Non-Profit and Diversity Executive Recruiting Firms by Hunt Scanlon as well as Forbes’ 2019, 2020, & 2021 list of America’s Best Executive Recruiting Firms.