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Erika Jones has trained thousands of people around the world, ranging from Fortune 100 executives to frontline employees. In her most recent role as part of the Enterprise Learning Delivery Team at United Airlines, she partnered with senior leadership to create and facilitate dynamic training programs, lead career management initiatives, and recommend targeted learning solutions for new leaders across the globe.
Prior to joining the team at United, she served as Global Director of Learning & Talent Management at Heidrick & Struggles, a premier provider of executive search, culture shaping, and leadership consulting services. Erika also has experience in higher education and the defense contracting industries, where she learned how to deliver feedback in a hard hat and steel-toed boots.