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"Simply Put, we strive to be the very best recruiting firm in the world."
History:
The Christopher Group was founded in 1998 by Tom and Paula Christopher. With combined HR careers at General Electric, PepsiCo, Progressive Insurance, and CitiGroup these former HR practitioners saw a unique opportunity in the HR search marketplace. For years, Tom and Paula had utilized several of the nations then leading HR search firms when filling critical mid and senior level HR openings. These firms were and are to this day good organizations, with strong people, solid search partners, and respectable search processes. However, Tom and Paula passionately believed in creating a search firm led by former HR practitioners and staffed by highly trained search professionals specializing only in HR search. This firm would provide a unique and industry re-defining search experience for candidates and clients alike. It was at this time that TCG was born.
Mission:
The beginning of every great organization starts with its mission statement. At TCG it represents the very bane of our existence.
Our Purpose is to be the Very Best Recruiting Firm in the World.
We respect the boldness of this statement and the inherent expectations and standards of performance which come from it. However, for our entire Team it really is that simple. More importantly for our candidates and clients it is the standard we respectfully ask them to hold us to.
Values:
To realize our Mission Statement, our entire TCG Team is hired, developed, and incentified to behave everyday and in every way in line with our Values Statement:
Treat others the way you would like to be treated.
For us, this is more than a biblical reference and/or good lifelong principle to live by. It goes far deeper than that. Being former HR practitioners, we are able to assume the unique positions of our clients and candidates and look at their opportunities through their lenses. In doing so we are able to provide expert guidance and counsel to candidates and clients alike.
Strategy:
We have found when a client decides to go to search they have exhausted previous low-cost methods (e.g. internet, promotion, employer referrals, direct sourcing, and/or contingent firms). Typically by the time our clients reach us they are tired, frustrated, and wanting the job filled yesterday with HR talent that would rival their best performer. One TCG client said it best, " I'm tired of kissing a bunch of frogs, I need you to find me just one prince." As a result, our distinctive competence/core business strategy is defined in three simple words: Speed, Quality, & Service (SQS) . When you engage TCG, our service delivery model will ensure we are the fastest to the marketplace, with the best possible candidates, supported by exceptional service. As a recent TCG client stated "The reason we selected your firm to conduct our strategic HR search vs. a competing large retained firm, was because you do in three weeks what it takes the marquee retained firms three months to do. At the same time you provide a far superior level of service."
Results:
At the end of the day, any search client expects and are owed exactly what they have been promised and paid for, results. At TCG, meeting or exceeding client and candidate expectations around Speed, Quality, and Service is our sacred measure of performance. At TCG, every team members knows that meeting or exceeding client and candidate expectations is the only acceptable level of performance. Due to this cultural orientation and the proven successes of our business model we are the only HR specialized firm which guarantees, in writing, our results.